The terms that govern this site.

1. Acceptance of these terms

By accessing or using crosssuiteadvisory.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, do not use the Site.

2. Not legal, financial, or professional advice

The Site is published for general informational purposes only. Nothing on this Site constitutes legal, financial, tax, accounting, investment, or professional advice. Information on the Site does not create an advisor-client relationship between Cross Suite Advisory - N M E D LLC and you.

A formal advisory engagement begins only with a written engagement agreement signed by both parties.

3. Engagement is by invitation

Use of the contact form, submission of an introduction request, or any other inquiry initiated through the Site does not constitute an engagement, a retention, or a guarantee of services. The firm reserves the right to accept or decline any prospective engagement for any reason consistent with applicable law.

4. Intellectual property

4.1 Ownership

All content on the Site — including text, images, design, brand identity, methodologies, frameworks, white papers, agent definitions, capability descriptions, and any other materials — is the property of Cross Suite Advisory - N M E D LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.

4.2 Marks

"Cross Suite Advisory," "N M E D," "National Modernization & Executive Development," "Cross Suite 00," "The Agentic Boutique," "The Lab," "The Agentic Factory," and the firm's logo and visual identity are trademarks of Cross Suite Advisory - N M E D LLC. Use of these marks without prior written permission is prohibited.

4.3 Limited use license

You are granted a limited, revocable, non-exclusive, non-transferable license to view, download, and print Site content for your own non-commercial, internal informational use only, provided you do not remove any copyright, trademark, or other proprietary notices.

4.4 Prohibited uses

Without prior written consent, you may not:

• Reproduce, republish, redistribute, or commercially exploit any Site content.
• Use any content in a manner that suggests endorsement, sponsorship, affiliation, or partnership with the firm.
• Use any Site content to train, fine-tune, develop, or improve any artificial intelligence, machine learning, or large-language-model system, or to create any derivative work intended for such purposes.
• Scrape, crawl, harvest, index, or aggregate Site content using any automated means, except for compliant indexing by general-purpose search engines that honor our robots.txt directives.
• Decompile, reverse-engineer, or attempt to derive the source code of any Site functionality.
• Frame, mirror, or otherwise present the Site or any of its content as your own.

4.5 Reporting infringement

Suspected infringement of our intellectual property, or material on this Site that infringes the rights of others, should be reported in writing to: info@crosssuiteadvisory.com. Include the specific URL, a description, and your contact information.

5. Confidentiality of inquiries

Inquiries received through the Site are treated as confidential. We do not publish, share, or quote prospective-client communications without explicit written consent. See our Privacy Policy for details on information handling.

6. Disclaimer of warranties

The Site is provided "as is" and "as available." To the maximum extent permitted by law, Cross Suite Advisory - N M E D LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of liability

To the maximum extent permitted by law, Cross Suite Advisory - N M E D LLC, its officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, including but not limited to lost profits, lost data, or business interruption.

8. External links

The Site may link to third-party websites. Such links are provided for convenience only and do not constitute endorsement. We are not responsible for the content, accuracy, privacy practices, or availability of third-party sites.

9. Modifications

We may revise these Terms of Use at any time by posting an updated version on this page with a new "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised terms.

10. Governing law

These Terms of Use are governed by the laws of the State of New York, without regard to its conflict-of-law principles. Any dispute arising under or relating to these terms shall be resolved exclusively in the state or federal courts located in Tompkins County, New York.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Refunds

All digital products, including e-books, command packs, and downloadable guides, are final sale and non-refundable once delivered, because access is granted immediately on purchase. Printed books purchased through Amazon follow Amazon's return policy. Registration for recorded or live sessions may be transferred to a future session but is non-refundable unless a session is canceled by the firm, in which case registrants receive a full refund. Questions about a specific purchase can be sent to vernettakinchen@crosssuiteadvisory.com.

13. Contact

Questions about these Terms can be sent to vernettakinchen@crosssuiteadvisory.com or by mail to:

Cross Suite Advisory - N M E D LLC
Attn: Legal
125 East State Street, Ithaca, NY 14850